Support & Contact
Get in touch
For questions, bug reports, catalogue corrections or data requests: support@mintboxd.com
Contact address not decided yet.
App Store Review Guideline 1.2 requires a published contact address; a real email address must appear here before the app is submitted for review.
We are a one-person team, so expect a reply within a few working days. If you are reporting a bug, your device model, iOS version and, where possible, a screenshot make it much easier to act on.
Frequently asked
Is there a web version?
No. Mintboxd is an iPhone app only (iOS 17 and later); this site is informational.
How do I delete my account?
In the app: Settings → Account → Delete account. You will be asked to re-authenticate. Exactly what deletion covers is described in the Privacy Policy. If you also want the content you left behind erased, write to us.
Can I get a copy of my data?
Yes. Request it at the address above and we will send you the data we hold for your account.
How do I report content or a user?
Use the “Report” option in the menu next to the content or profile. If it is urgent you can also write to us directly. We review reports and, where needed, remove content or suspend the account.
There is wrong metadata or cover art in the catalogue
The catalogue is compiled from open sources such as TMDB, Discogs, MusicBrainz / Cover Art Archive, Open Library and MobyGames / IGDB, so mistakes happen. Send us the title and what is wrong and we will fix it.
I found a security vulnerability
Please write to us before publishing it. Tell us how to reproduce it and we will close it as quickly as we can.